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In Priest or Prophets article, Daniel Susser explores two leadership persona styles: the Prophet who uses stories for change and the Priest who focuses on rituals.
Charles Lambdin’s article leads with the concept of Naïve realism, where we assume current beliefs about reality are just “how things are”. It’s the frame most of us operate from, and is often self-limiting.
Hayley Lewis provides five essential tips to improve your influence skills. She describes influence as an iterative process involving listening, testing your position, and incorporating feedback
Sebastian Straube explains how customer journey maps help businesses understand the customer experience. He explains how they identify customer needs and pain points, and uncover opportunities for innovation.
There’s also news about the most recent Business Agility Report from the Business Agility Institute, plus coverage about academic research into our tendencies to favour the status quo.