In September 2019’s newsletter
Corey Post from SolutionIQ explains that organisations thrive on the strength of their products and services, yet few have developed the portfolio management capabilities required to develop what the customer truly wants. To address this Corey introduces Agile portfolio management as a critical decision-making tool.
In the final part of the introduction to Agendashift, Mike Burrows explains how lasting transformation depends on engagement at multiple levels with a shared agreement on outcomes that are judged by the impact of safe-to-fail experiments.
There’s organisational behavorial insights from Craig Larman, where he describes the surprising consequences that cultural change follows structural change.
Tanner Wortham provides A Survival Guide for Navigating Conflict.
NPS is a waste of time proclaims Jeff Gothelf. Jeff provides alternative metrics to the NPS surveys which he explains are highly flawed and likely to yield far less value than your organisation thinks.
Bernhard Sterchi says that only in retrospect do we tend to see everything that has caused an outcome. He says that when he accepts that everything he does is more or less an educated guess, he’s much more open to adapting his plan.
There’s a fabulous cartoon sketch from Virpi Oinonen on the obstacles to business agility.
Finally, Decision Mechanics describes the Idiosyncratic Rater Effect which states that individuals are unreliable raters of other individuals, and how this relates to personal performance reviews.