In February 2020’s newsletter
John Young discussing the effect of bullying behaviour on the flow of information within a group and how this affects its ability to solve problems and make sense of their situation.
Christiaan Verwijs & Barry Overeem conclude their article on exploring what happens when scrum teams do not have a sprint goal. They provide tips that’ll help product owners think in terms of sprint objectives.
The sales funnel is often used to illustrate the stages of customer engagement. Jeff Gothelf suggests an improved metaphor of the Metric Mountain which better illustrates the fact many customers won’t reach to the top of the mountain.
Turning to philosophy, Itamar Shatz explains the phenomenon of assuming our own interpretations are right and offers some advice on how to prevent ourselves from falling foul of this danger.
Finally, Barry O’Reilly explains why maturity models don’t work, saying they’re too static and a solution path unable to keep up with an ever-changing world.
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